Privacy Policy for Kumar Repair
Effective Date:01.01.2025
Introduction Welcome to Kumar Repair! Protecting your privacy is a top priority for us. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our services, website, or staff.
Information We Collect We may collect the following types of information:
- Personal Information: Name, phone number, email address, and any other details you provide when you request our repair services.
- Device Information: Details about the devices you bring in for repair, including make, model, and reported issues.
- Payment Information: Information related to payments, such as billing address and transaction details.
- Feedback: Information you provide through surveys, reviews, or direct communications.
How We Use Your Information We use the information we collect to:
- Provide and improve our repair services.
- Communicate with you about your service requests, updates, and promotions.
- Process payments and issue receipts.
- Ensure compliance with legal obligations and industry standards.
Sharing Your Information We do not sell or rent your personal information. However, we may share your information in the following circumstances:
- Service Providers: With trusted third-party vendors who assist in providing our services under strict confidentiality agreements.
- Legal Requirements: To comply with legal obligations or protect our rights.
- Consent: With your explicit consent for specific purposes.
Data Security We implement appropriate security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. While we strive to safeguard your information, no security system is completely foolproof.
Your Rights You have the right to:
- Access the personal information we hold about you.
- Request corrections to inaccurate or incomplete information.
- Opt out of receiving promotional communications by following the instructions provided in our messages or contacting us directly.
Cookies and Tracking Our website may use cookies to enhance your user experience and analyze website traffic. You can manage cookie preferences through your browser settings.
No Refund Policy Please note that Kumar Repair operates under a no-refund policy. We are committed to delivering high-quality repairs and addressing any issues to your satisfaction. If you experience a problem with our services, we encourage you to reach out, and we will work to resolve it promptly.
Changes to This Privacy Policy We may update this Privacy Policy periodically to reflect changes in our practices or applicable regulations. Any updates will be posted on our website, and we encourage you to review this policy regularly.
Contact Us If you have any questions or concerns about this Privacy Policy, please contact us at:
Kumar Repair RZD 3/80, Street no 9, mahavir enclave new delhi 110045 [9891407469, 9958548203, 011 46543268] connect@kumarrepair.com]
Thank you for trusting Kumar Repair. Your satisfaction and privacy are important to us.